Frequently Asked Questions
Everything you need to know about HASK Beauty products and orders.
Are HASK Beauty products cruelty-free?
Yes, HASK is proud to be a cruelty-free brand. We do not test our products or ingredients on animals, and we are Leaping Bunny certified.
Do your hair care products contain sulfates or parabens?
No, all HASK hair care collections are formulated without sulfates, parabens, phthalates, gluten, and aluminum starch to ensure the healthiest treatment for your hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Processing times may vary during peak holiday seasons.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and at least half-full to qualify for a refund.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.
Are your products safe for color-treated hair?
Yes, our formulas are specifically designed to be gentle and color-safe, helping to maintain vibrancy while nourishing your strands.